Please Note:
I no longer accept phone calls for any service work. You must send an email and you will receive a reply within 24-48 hours: service@dealstereo.com
Service Calls (1 man) – $189 (includes travel to location in Monmouth & Ocean Counties)
Additional time is $135/hr (1 man)
Installations, Cabling & Service (2 Men) – $250/hr
Systems Programming – On-Site $165/hr – Remote $100/hr (Must be scheduled in advance)
Note: All rates are billed in 15min after the 1st hour, Hardware, cabling, misc are additional and billed accordingly. ALL service work is Time + Materials.
Network Monitoring Plans:
Single WAN Monitoring – This includes a single WAN, 1Gb Router and notifications in the event of marked devices losing connectivity as well as offline status. It includes all firmware and firewall updates, and has built in DDNS services for your Surveillance systems. $750/year includes 1Gb Single WAN Router, does NOT include initial installation labor.
Dual WAN Monitoring – This includes a Dual WAN 2.5Gb Router, and notifications in the event of marked devices losing connectivity as well as offline status. It includes all firmware and firewall updates, and has built in DDNS services for your Surveillance systems. It also includes a fail-over to a 2nd Internet source to keep you online in the event of an outage. $1,400/year includes 2.5Gb Dual WAN Router, does NOT include initial installation labor. (I recommend using Starlink for your fail-over internet)
Payments & Billing: Billing time starts when tech/s begin travel to the job site, and billing ends once they’ve completed their work on-site. Please note, that if travel to a location exceeds 1 hour, you will be billed additionally for the estimated return trip. Payment in full is due upon completion. You will be issued an invoice via email. Payments are via check, or online with your credit card.
Please Note: A 3% credit card surcharge will be applied to all credit card transactions.
NOTE: Service requests are handled in the order we receive them. We apologize for any inconvenience and will do our best to service your location as promptly as possible. Please note that ALL hardware / equipment is subject to availability and price changes due to current market availability & tariffs.
Nights & weekends are available, and require advanced scheduling, and subject to increased labor rates. Rates: x1.5 for nights and Saturday. Holidays, Saturday night and all day Sunday is x2.0.
Late Fees: $90.00 Monthly bookkeeping fee, plus 1.5% Interest, compounded monthly.
Liens & Legal proceedings + costs incurred will be responsibility of the client in full.
ALL RATES ARE NON-NEGOTIABLE.