Service Calls (1 man) – $180 (includes travel to location), additional time is $125/hr
Installations, Cabling & Service (2 Men) – $230/hr
Systems Programming – On-Site $175/hr – Remote $120/hr (billed in 15min after 1st hour)
Remote Support Session – $120/hr (must be scheduled in advance)
Monitoring Plans:
Single WAN Monitoring – This includes a single WAN, 1Gb Router and notifications in the event of marked devices losing connectivity as well as offline status. It includes all firmware and firewall updates, and has built in DDNS services for your Surveillance systems. $699/year includes 1Gb Single WAN Router, does NOT include installation.
Dual WAN Monitoring – This includes a Dual WAN 2.5Gb Router, and notifications in the event of marked devices losing connectivity as well as offline status. It includes all firmware and firewall updates, and has built in DDNS services for your Surveillance systems. It also includes a Failover to a 2nd Internet source to keep you online in the event of an outage. $1,199/year includes 2.5Gb Dual WAN Router, does NOT include installation.
Surveillance Monitoring – This requires your system to be updated to the latest series of recorder and we’ll get notifications if there are failures, offline status, cameras offline, or hard drives stop recording. $199/year includes 1st NVR/DVR, $99/year each additional recorder.
Payments & Billing: Billing time starts when tech/s begin travel to the job site, and billing ends once they’ve completed their work on-site. Billing in 15 minute increments after the first hour. Please note, that if travel to a location exceeds 1 hour, you will be billed additionally for the estimated return trip. Payment in full is due upon completion, unless a pre-paid priority service agreement is up to date.
NOTE: Service requests are handled in the order we receive them. We apologize for any inconvenience and will do our best to service your location as promptly as possible. Please note that ALL hardware / equipment is subject to availability and price changes due to current market availability.
Nights & weekends are available, and require advanced scheduling, and subject to increased labor rates.
Rates: x1.5 for nights and Saturday – day, and Saturday night and all day Sunday is x2.0.
Late Fees: $90.00 Monthly bookkeeping fee, plus 1.5% Interest, compounded monthly.
Liens & Legal proceedings + costs incurred will be responsibility of the client in full.
ALL RATES ARE NON-NEGOTIABLE.