Service Calls (1 man) – $180 (includes travel to location), additional time is $125/hr
Installations, Cabling & Service (2 Men) – $230/hr
Systems Programming – On-Site $175/hr – Remote $120/hr (billed in 15min after 1st hour)
Remote Support Session – $120/hr (must be scheduled in advance)
Network Systems Monitoring – $699/year includes Single WAN, firewall, firmware and monitoring. $1,199/year includes Dual WAN router with firewall, firmware and monitoring. Both include free router based DDNS to use with DHCP service.
***Be advised you must have an active subscription and be paid in full for each location (based on each internet service/WAN) or you will be removed from our systems for any form of remote capabilities. ALL service issues must be resolved on site and wait times up to 2-3 weeks may occur after March 1, 2025. Please contact me to schedule an on-site for your site evaluation.
Payments & Billing: Billing time starts when tech/s begin travel to the job site, and billing ends once they’ve completed their work on-site. Billing in 15 minute increments after the first hour. Please note, that if travel to a location exceeds 1 hour, you will be billed additionally for the estimated return trip. Payment in full is due upon completion, unless a pre-paid priority service agreement is up to date.
NOTE: Service requests are handled in the order we receive them. We apologize for any inconvenience and will do our best to service your location as promptly as possible. Please note that ALL hardware / equipment is subject to availability and price changes due to current market availability.
Nights & weekends are available, and require advanced scheduling, and subject to increased labor rates.
Rates: x1.5 for nights and Saturday – day, and Saturday night and all day Sunday is x2.0.
Late Fees: $90.00 Monthly bookkeeping fee, plus 1.5% Interest, compounded monthly.
Liens & Legal proceedings + costs incurred will be responsibility of the client in full.
ALL RATES ARE NON-NEGOTIABLE.