ALL correspondence and payments are to be mailed to:
PO Box 528
Allenwood NJ 08720
Tech Hours: Monday – Friday 8:30am-4:30pm
ALL Service requests must be sent via Email to: email@example.com
For Sales: firstname.lastname@example.org
Service Calls (1 man) – $160.00 for service calls, additional time is $115.00 an hour *
Installations, Cabling & Service (2 Men) – $225.00 per hour *
Systems Programming – $150.00/hour On-site *
Remote Login Session – $75/session – includes the first 30 minutes, and billed in half hour increments after at $100 per hour
Payments & Billing: Billing time starts when tech leaves their location, travels to the job site, and billing ends once they’ve completed their work on-site. Billing in 15 minute increments after the first hour. Please note, that if travel to a location exceeds 1 hour, you will be billed additionally for the return trip. Payment in full is due upon completion. Checks preferred and required upon down payment for projects. Credit Cards are accepted providing a signed agreement is in place.
Late Fees: $90.00 Monthly bookkeeping fee, plus 1.5% Interest, compounded monthly. Liens & Legal proceedings + costs incurred will be responsibility of the client in full.
* Service requests are handled in the order we receive them. We apologize for any inconvenience and will do our best to service your location as promptly as possible. Please note that ALL hardware / equipment is subject to availability and price changes due to current market availability. Nights & weekends are available, and require advanced scheduling, and subject to increased labor rates. Rates: x 1.5 for nights and Saturday – day, and Saturday night and all day Sunday is x 2.0. All Out of State work is billed hourly, from departure to arrival back at our location. These rates are non-negotiable and may increase based on our costs, such as fuel cost and tolls.